FAQ

FRONT DESK

The reception is located on the ground floor near the elevator.

Category: FRONT DESK

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If you need to print documents, send them to this email residenze@vinoeoli.it and we’ll take them to your apartment.

Category: FRONT DESK

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PARKING SERVICE

Front to apartment is present a public parking (Blue Line).

The cost is 5 Euro all day.
You can pay the ticket in the automatic machine located a few steps away from us.

Category: PARKING AREA

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There is a private garage 350 meters from us.
The cost is 20 euros per day.

This is the address:

GARAGE DAKAR
Via Buccari,5 00192 Roma
Ph +39 0639743398

Category: PARKING AREA

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TRANSFER SERVICE

The transfer cost with a Mercedes Car is 50 Euro and 65 Euro with a Van. If you travel with lots suitcases I recommend the van.

To guarantee the service, the transfer request must be made at least one day before arrival or departure.

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You will find the driver at the passenger exit gate with your name written on a folder. You can pay the driver directly when you arrive to us. He will notify me as soon as you are traveling at the hotel. I leave you his number for any need.

EMILIANO +39 338 4512763

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LAUNDRY SERVICE

The laundry service is free. The washing machine and the iron are found in the reception and you can access using the key of your apartment at any time of the day.

The best program for your washes is number 13, wash and dry in 45 minutes.

Category: LAUNDRY SERVICE

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In addition to the washing machine you will also find an iron and an ironing board. You can take it and use it in your apartment. Once you have finished using them, please bring them back.

Category: LAUNDRY SERVICE

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SIGNALS ERROR

This is the signal that comes on when the emergency call cord is pulled in the bathroom. The air conditioning continues to work. As soon as we report it we’ll take care of fixing the problem.

Category: SIGNALS ERROR

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When you see the word “wind” it means you have left some open windows that interrupt the use of air conditioning.

Category: SIGNALS ERROR

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